Read Reviews

Jay S. Hennick
Founder & CEO, FirstService Corporation

“Connecting in the Faceless World should be an essential tool for every person in business today. If Dale Carnegie could update his famous book, How to Win Friends and Influence People, with a section on communication in the twenty-first century, I am confident he would include most of the techniques outlined in Jo’Ann Alderson’s new book. Connecting in the Faceless World should be on everyone’s desktop.”

Joseph Mapa
President & CEO, Mt. Sinai Hospital, Toronto

“What’s truly amazing about Connecting in the Faceless World is that Jo’Ann Alderson delves into why changing our face-to-face habits makes a difference to our faceless communication outcomes. On top of that, she does it in a way that is learnable and easy.”

Faye Fonzlow
Creative Director, Faye Fonzlow Inc.

“Jo’Ann Alderson has simplified both the art and the science of faceless communication. Her tips will breathe life into the messages you send, and her techniques will quadruple your productivity.”

Michelle Ghert, MD
Fellow, Royal Society of Canada

“Without a doubt, Jo’Ann Alderson has ‘written the book’ on how to make faceless communication productive, positive and proactive. Connecting in the Faceless World is the best investment that anyone who wants to know how to shake hands, present a polished image and stand out in the faceless world could make.”

Geri James, CFA
Global Financial Institution

“When it comes to saying and sending words that make people pay attention to ensure that you reach your ‘faceless’ goals, Jo’Ann Alderson knows what she’s talking about. Connecting in the Faceless World is a must-have reference tool.”

Kathryn Black
Detective Sergeant

“Jo’Ann Alderson’s impressive new book makes a convincing argument about why faceless communication is miles apart from the face-to-face realm we have connected in for centuries. Connecting in the Faceless World should be required reading for every new employee.”

Neil Nisker
Executive Vice Chairman, Fiera Capital

“Connecting in the Faceless World is a must read, especially for younger generations who need to understand the nuances of communicating through today’s technologies.”

Carol Brickenden
President, Brickenden Speakers Bureau Inc.

“As the head of a Canadian Speakers Bureau, I assure you our clients are wrestling with the ever-changing, enormously complex issues and world-wide phenomena covered in Connecting in a Faceless World. Jo’Ann Alderson puts a laser focus on the historical journey we have taken to get ourselves in this position, the key issues that need our immediate attention, and the very practical solutions to tackle and amend the challenges that are impeding our business and personal goals — to communicate on a human level.”