about jo'ann alderson
President of Progressive Communications and creator of Decision Points Coaching, Jo'Ann Alderson's depth of knowledge and worldwide expertise in business and interpersonal communication makes her a sought-after conference keynote speaker, corporate trainer, and coach.
Jo'Ann is a catalyst with a persuasive, insightful, and poignant message that is spot-on. She encourages and people of all backgrounds to think, act and work differently to achieve their goals.
The results speak for themselves.
Progressive Communications' 4-Step Learning Program and Standards of Communication Excellence are the cornerstone of superior sales and customer service in companies around the globe. Jo'Ann service-focused processes have been implemented in governments in Latin America, Japan, the Caribbean, the United States and Canada.
Decision Points Coaching resulted from over thirty years of expertise and experience. Jo'Ann specific coaching process has gained a solid reputation for being one of the most powerful tools in the industry. Her clients consistently get the results they desire.
With Jo'Ann you learn, laugh, and leave with fresh ideas and new ways to solve issues, communicate clearly, and present yourself and your ideas with confidence, professionalism and impact - every time.
Progressive Communications Inc.
President & Founder 1987
Trainer | Speaker | Author | Coach
President and Creator 2014
Personal & Professional Coach
Brickenden Speakers Bureau
The McQuaig Institute
Management Resource Group Boston
Certification Sales & Leadership
MICA Management Resources
Facilitator | Consultant
CTI | Coaches Training Institute
International Quality & Productivity Center New York
Facilitator | Call Center Advisory Committee
International Research Institute
Facilitator | Speaker